Reporting a crime in Spain

Hopefully, you will not need to refer to this piece of information! However, just in case, please find below some useful information should you find yourselves unfortunate enough to have to report a crime during your holiday. Should the crime involve our apartment at Playa de la Lucera you should, of course, report the incident directly to either myself - Barbara James: (0034) 661 123 559 or, if you are unable to contact me, then to Gloria - (0034) 610 381 154.

Many people are put off reporting a crime because of the language difficulties and not understanding the system of policing in Spain. Where an eventual insurance claim is involved, the insurance company will want to know that the crime has been reported, and will require the reference number. Whilst there is a very good, volunteer, translation service in some police stations, this may not be available when you want it. The National Police now have a service where crimes can be reported by telephone in English. Once the report has been made you can simply go to any National Police station to sign it and get the required reference number for any insurance claim. This service can be obtained by telephoning: 902 102 112.